100 days Mattress Free Trail Policy

Get 100 nights free trial on mattress with 100% refund: Please write to info@neendmattress.com within 100 calendar days from the date of purchase, to request a return and specify the reasons for returning. We will contact you following that for further information.

100 Days Trial

Neend presents 100-days free trial for Dual Comfort, Ortho Memory and Natural Latex mattresses! You can request the return of NeendDual Comfort, Ortho Memory and Natural Latex mattresses within 100 calendar days from the date of purchase. The company will cover the return shipping cost, provided the mattress is returned from the original delivery destination. If the mattress is returned from a different location, the customer will bear the shipping charge. The company reserves the right to change or withdraw the 100-days trial program at any time.

A registered customer can return a purchased mattress only once. A previously exchanged mattress will be non-eligible for return.

Returns or refunds will be subject to the condition of the mattress at the time of return. Any signs of improper use or physical damage will result in a non-acceptance of return or refund.

At the time of inspection, if any signs of liquid spillage, damage, dirt or stain is found on the mattress, the mattress shall not be returned or refunded.

Usage of the mattress on an improper surface or without proper support will lead to revoking of the return or refund policy.

Exposure to a hot or cold temperature for a period of time that causes the mattress to deform or tear will also result in revocation of the return or refund policy.

A mattress can only be returned or refunded when the original invoice is presented.

Returns will be inspected by Dhanya Lifestyle Products Pvt Ltd / Neend mattress and picked up within 7-15 days of raising a return request.

A 100-night trial is applicable for the first 100 nights from the date of delivery, 10 year warranty! Contact Us for free trial. Get 100 nights free trial on mattress with 100% refund

All approved refunds will be processed within 15 working days after the mattress has been picked up for return.

Dhanya Lifestyle Products Pvt Ltd / Neend mattress reserves the right to refuse the 100 Nights Trial offer to an individual or entity associated with a mattress manufacturer/brand.

Dhanya Lifestyle Products Pvt Ltd / Neend mattress shall make the final decision on refund under the 100 Nights Trial offer, keeping in mind the Terms and Conditions of the 100 Nights Trial offer. The company reserves the right to reject any request claim in the event it doesn’t satisfy the Terms and Conditions of the 100 Nights Trial offer.

Disputes, if any, are subject to Bangalore jurisdiction only.

Returns are limited to two (2) single sizes or one (1) double/queen/king size for a customer.

If a customer purchased multiple orders, they were only allowed to return one order with the above-mentioned quantity.

Your order can only be changed until before it is shipped! You may incur logistical charges of Rs. 1000-2000 (based on the size of your product) in case you request for a size change after your product has left to reach you!

Neend mattress 100 Nights Trial is valid for the first 100 nights from the date of delivery. In case of a swap between different models, the 100 Nights Trial offer will be calculated from the first day of delivery.

100 Nights Trial is only applicable on standard size mattresses. Purchase of Non-standard or Custom size mattresses does not fall under the 100 Nights Trial offer.

You may return the mattress any time before the end of the first 100 nights to get a full refund. In case any freebies are provided with the order, the cost of the freebies shall be deducted from the refund amount.

The Return and Refund on the 100 Nights Trial offer will not be valid if the product falls under the ‘Exception to Return/Refund under 100 Nights Trial’ category.

Please keep a copy of your purchase invoice as proof of purchase. You will be asked to submit this to make a refund claim. Dhanya Lifestyle Products Pvt Ltd / Neend mattress reserves the right to reject any claim under the 100 Nights Trial offer without proof of invoice.

Any return requests must be exercised directly with Dhanya Lifestyle Products Pvt Ltd / Neend mattress no later than the 101st day from the date of delivery of the mattress for a full refund.